Step 1 Dezigns (step1dezigns.com) owns and operate this Website. This document governs your relationship with (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions, and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
Step 1 Dezigns is committed to respecting and protecting the privacy of those who order from step1dezigns.com. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If that option is selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
We use a tracking technology called a “cookie.” A cookie is a small text file that a website can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and step1dezigns.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
All content included on this site, step1dezigns.com, such as text, graphics, logos, button icons, images, audio or video clips, data compilations, and software is the property of Step 1 Dezigns, or its content suppliers and is protected by the United States and international copyright laws. The Step 1 Dezigns, Inc. logo - step1dezigns.com - is a registered trademark.
Step 1 Dezigns, Inc. graphics, logos, page headers, button icons, website scripts, and service names are trademarks or trade dress of Step 1 Dezigns. in the U.S. and/or other countries. Trademarks and trade dress owned by Step 1 Dezigns may not be used in connection with any product or service that does not belong to Step1 Dezigns. in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Step 1 Dezigns, Inc.
All trademarks not owned by Step 1 Dezigns, Inc. that appear on step1dezigns.com are the property of their respective owners—who may or may not be affiliated with, connected to or sponsored by Step 1 Dezigns, Inc.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with step1dezigns.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. step1dezigns.com retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.
(c) Payment Options
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
(c) Stock and Backorders
Out-of-stock or discontinued items are indicated as such and are listed with an expected due-back date. Some items may be on backorder; expect extended shipping time on those products. Contact us if you want a shipping estimate for products that are on backorder. When you add a back-ordered product to your cart, you will be given an expected in-stock date for that product. If an expected in-stock date isn't available, we will email you with an expected shipping date for the product after your order is placed. After you place your order, we will email you if the product's expected in-stock date changes.
Credit Cards - We accept Visa, MasterCard, Discover and American Express. Credit card information is never stored anywhere on our premises or online server. Credit card information is transmitted securely using 256-bit encryption.
PayPal - Select "PayPal" on the order form. Your order will not be processed or shipped until payment is received and verified. You will not be able to modify your order once it has been submitted.
Electronic Funds Transfer - Email us for more information on Electronic Funds Transfer. There may be wire transfer fees when you place your order. Your order will not be processed or shipped until payment is received.
Purchase Orders - We only accept POs ($100 merchandise minimum) after credit approval. Please fax your credit references, bank information to us at 949-270-0253 or email PDF documents; make sure "Order Status" is written in the subject line. If you would like to send purchase orders in a file format other than PDF, please email a request to do so.
Price Match Guarantee
Step 1 Dezigns will match the price of any qualified item if the identical item is found for less at select online competitors, or in local competitor printed ads within the same business day.
Price matches must be requested at the time of purchase.
Step 1 Dezigns price matches and adjustments will be completed in our store or online.
For step1dezigns.com purchases, call Customer Services at 1-949-270-0250.
Prices are subject to change without prior notice.
Exclusions may apply.
(a) What is considered a local competitor?
A local competitor includes stores located within the same market area i.e. (within a 50-mile radius) of Step 1 Dezigns’ s store in Costa Mesa, CA.
The step1dezigns.com Customer Services must be able to successfully validate the price of the local competitor’s website or ad for them to complete the price match.
If the price cannot be validated, Step 1 Dezigns has the right to decline to price match.
(b) What qualifies as proof of a price?
Local printed ads: Present the entire printed advertisement. Photos or photocopies of the ad will not be accepted as verification of a competitor’s price. Digital versions of printed advertisements will be accepted.
Online prices: Present the price on your mobile device from a qualifying competitor's website. A Step 1 Dezigns team member will then verify the match.
(c) What are the Price Match Guarantee exclusions?
Clearance prices are not eligible.
Competitor online items must be in stock at the time that a price match is requested. Rain checks are not issued for price match requests if the items are discontinued or not in stock at Step 1 Dezigns store or online at step1dezigns.com
If the item is no longer on sale, we can’t match any of our previous prices. Prices frequently change on step1dezigns.com. Promotions are only valid during the timeframe stated, such as a sale with promo code. Promotions are not valid on previous orders.
(d) Does Step 1 Dezigns price match items on comparison-shopping sites?
No, please note online search engines may show a different price from the step1dezigns.com website due to web caching (memory stored in the computer for future use. The correct prices are on step1dezigns.com. Due to timing issues with publishing, the pricing you may find, on comparison shopping sites can and maybe be outdated.
(e) What should I do if I find an item or pricing error on Step1dezigns.com website?
Despite our best efforts, a small number of products on the site may be mispriced, described inaccurately, or unavailable. We may experience lags in uploading updates throughout the site or in our advertising.
We do not guarantee the accuracy or completeness of the information on step1dezigns.com, including prices, product images, specifications, availability, and services. Step 1 Dezigns reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. If you find an error or notice something that doesn't look right, please contact Step 1 Dezigns Customer Services at 1-949-270-0250.
We apologize for any inconvenience.
All LED Products: 2-Year Replacement Limited Warranty
Step 1 Dezigns carries a minimum 2-year limited warranty on all LED products for manufacturing defects or product failures. Select products may carry more than a 2-year warranty, which will be documented on the product page. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone and email. The warranty is valid and only applies when Step 1 Dezigns' products are properly used for their intended applications.
Select Products: Limited Lifetime Warranty
Step 1 Dezigns warrants that products carrying a lifetime warranty will be free from defects in the material and workmanship for the lifetime of the product. If an LED or other internal component fails, return the product to Step 1 Dezigns. for inspection. If, after inspection, Step 1 Dezigns verifies that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, we will replace the product with the same product. In the case the exact product is no longer available; a product of equal value may be substituted. Warranties are non-transferable. Warranty terms and policies are subject to change without notice.
|All LED Fixtures||Limited Lifetime Warranty|
|All LED Light Strips & Light Bars||Limited Five-Year Warranty|
|All Other Lights||Minimum Two-Year Warranty|
|Accessories||Minimum Two-Year Warranty or Varies|
A copy of the invoice is required for warranty repairs or replacements. As stated above, most products are warranted for 2 years from the date of purchase, select products have extended warranty periods. Warranty is void when products are used in applications for which they are not intended. Please call or email to notify us prior to returning items for warranty repair or exchange. Return shipping costs are the sole responsibility of the customer. Step 1 Dezigns have the right to refuse any returns or exchange requests. All product specifications are subject to change without notice.
Limitation of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law step1dezigns.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect step1dezigns.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
IN ALL CIRCUMSTANCES THE MAXIMUM LIABILITY OF STEP 1 DEZIGNS, INC. IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. STEP 1 DEZIGNS, INC. SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. STEP 1 DEZIGNS, INC. SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT STEP 1 DEZIGNS, INC. HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
You agree to indemnify, defend and hold harmless step1dezigns.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
step1dezigns.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and step1dezigns.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of step1dezigns.com.